Working as a Consultant

With apologies to all who call themselves consultants. I am not having a go at you.

Leadership Development

When I finished paid work, one of my options was to set up as a consultant. Many people I worked with have done so, even before retiring and with the advent of the NDIS are getting as much work as they want. That however felt like work so I chose the volunteer route, still “working” and using my skills but consulting by transferring knowledge and skills where they might be most valuable (not that they wouldn’t be valued in Australia but supply is sufficient, whereas in Tanzania, the supply may be available but the resources to contract are not).

Having worked with consultants as well as contracted them, the prepartion is important in terms of defining what you want as the final outcome and ensuring the consultant has the necessary experience to deliver. There are many jokes about consultants. I remember attending a management program in 1993, where the presenter was paid $3,200 daily to deliver the the course. Obscene isn’t it? Good program, great content and excellent delivery but even for government that was over the top. When I asked him how much work he did he told me that basically consultants are unemployed between jobs. Still at $3200 a day back then it didn’t require many days annually to live well.

The United Nations publish their rates for consultants in Africa which ranges from US$79-145,000 annually(AU$120-220,000 pa or AU$120-210 per hour as a consultant) for someone from new to established experience. NGOs base their rates on what they can pay but getting international consultants even at a fraction is out of the reach of the church. UN and other expatriates employed in developing countries receive western salaries which locals could not conceive. In Australia $100 an hour is not a lot of money for a consultant as NGOs and many churches pay rates like this to contract consultants for specific projects. An example was a$200/hour expert to advise on database management in my last job, which BTW was cheap.

One trick I learned when asked to consult to an NGO to write policies about 12 years ago while working, was that once you have done the work once it is only a search and replace to adapt the policy for another client. In the end I did the work through my then employer in the disability agency I worked for, charged the actual cost of typing up our agency policies in the name of the client, added a percentage markup and the client (another NGO) was happy, our agency had developed a relationship and the policies supplied were able to assist the client with a tender. I later went to do some actual consulting for this disability agency (pro-bono) and served on their board after suggesting they needed me on it. Of course, they could have engaged a professional consultant, paid an arm and a leg and ended up with a report to implement which from my work with them would have been impossible at the time. So consulting is not an exact science and you will get different outcomes depending on how the consultant identies the situation and how to solve any problems as the following meme suggests.

My six months in working in Tanzania last year impressed on me the lack of capacity the Diocese of Mara has in basic management and leadership. While senior staff at the diocesan office have adequate skills to manage their portfolios, it was obvious to me that the next level down such as heads of schools, vocational colleges and other institutions were good at their technical jobs but most had been placed in management roles with no training or development. This was not unlike the NSW Public Service of the 1970s to early 1990s that I worked in. Then the changes came.

So on my return this year I negotiated with the bishop to run a Leadership course which would lead to a certificate of Christian Leadership from Bunda Bible College. Whilst not accredited by the government, there are hundreds if not thousands of vocational colleges and other institutes of learning that provide training and skills without accreditation by the Tanzanian government. So out came my consulting hat.

So I have no shame in acknowledging how helpful Google has been in filling the content once I had identified what the important elements of this six week program were to be.

Leadership development, to run over six weeks for one day a week would be unaffordable for most individuals in Tanzania. So in developing and advertising the program I opted to run it on a Saturday so only people who were truly motivated would come in their own time, rather than attending in work time. It wouldn’t distract from schools and other places operations. Compensation was zero (no pay or time in lieu) and the only benefit would be a certificate awarded at the end. I expected maybe ten to a dozen may sign up. Sign up procedures were not as I had expected and it was not till the day prior (12 May) that I had any idea of the numbers. To my surprise I was informed by the diocesan secretary that somewhere between 25-30 people had indicated their interest. The program would alternate between Bunda and Musoma which are seventy kilometres or 75 minutes apart. This meant three weeks for travel for people in each location plus cost of bus fares. The first week was at Bunda.

I developed a program based on a very simple management or supervision program I had done in the 1970s as a newly graduated nurse and for which I still remembered the acronym, so it had it’s desired impact even fifty years later. I have since donemany management courses and a Masters in Management so I had the necessary knowledge, but more importantly the experience to faciliate such a program.

In reading for preparation I read about culture. The first week would include a session on guilt/innocence culture (in which we in the west operate) and the honour/shame culture (that many African and Asian and other societies operate in ) and its impact on leadership.

My major concern about running this program was about participation and involvement and would I have enough material to share? So great idea but lots of doubts prior to week one along the following lines.

Week one had my doubts melt like ice on a hot day. Not only did 25 individuals attend including twelve who travelled to get there, but the level of engagement was outstanding. I did emphasise to all that this was not a compulsory program, it was their own time and I would not be offended if they chose not to attend again, especially if they thought there was no value in the time spent today.

On arrival at Bunda Bible College, I instructed all desks to be removed from the room. What will we write on I was asked. I explained this was not a classroom, I was not a teacher and the learning would come from their participation. Great reluctance to comply as this is a culture that expects didactic learning and in fact that is how sschool students learn (chalk and talk).

My first topic on World Views or how culture affects leadership extended over three hours, much more than I had anticipated. The discussion was insightful for me. A separate blog will come about this once I process everything that I learned. The following slide raised a lot of issues as we role played scenarios and discussed the difference between how they operate as opposed to me in various facets of behaviour – communication providing the best examples.

Other subjects covered included Management or Leadership?, What is a Leader?, Jesus as a Leader, My Role as Leader, How Does God Want Me to Lead?
What Does Mara Diocese Expect of Me as a Leader?, Leaders – born or made? and Leadership styles. Presented on 15 of the 25 slides and the wrap up was generally positive as each was asked to identify one learning from the day.

Cultures and their attributes – from a Biblical lens

A follow up email a few days afterwards with a copy of the slides and that was week 1 done and dusted. I received eight or nine replies thanking me for the day and telling me they were backing up for week two, a fortnight after the initial session.

Session two (they are fortnightly) was on 27 May. The topic was planning and I find planning boring, so I was hoping I could present material that made it interesting. Amazingly thirty four (34) turned up for session two and three from the first session did not return. Eight of the new attendees were from one school which did not get the message as their head was away when news was circulated.

Topics covered in this session, after a brief review of the previous session included What is Planning?, Types of plans, Strategic planning, SWOT Analysis, Long- and short-term plans, Budgets and planning, Forecasting, Contingency and Risk Plans. As boring as I thought this sounded I had sponges sitting before me soaking this information up. A few videos, working in groups to consider aspects of a SWOT analysis and lots of discussion made this as interesting as the subject of planning could possibly be.

Completing as much planning material (as I could deliver) I opened up again on culture. Again this led to quite animated discussion and disagreement, which in this context is almost unkown. More material for said blog about worldviews, culture and leadership. However we were thirty minutes over my planned conclusion but they were engaged!

Feedback after the group exercise

The last two weeks have been routine and busy. Another laptop which I arranged to bring across was handed over to the Bunda accountant who is very impressed after using it for a week. On Sunday 21 May I preached my second sermon on Ruth at the English service. It is only four chapters but jam packed as a tragedy which blossoms into a love story and history of the ancestry of Jesus.

Nickson receives his “new” five year old laptop from Nguti the IT wizard here

The day after the above photo was my birthday and I was unwell. The day following I spent time at the Coptic Centre on a drip and confirmation that malaria had struck again. Twenty four hours later fine, but tired. It has been a wet as opposed to dry, wet season so the mozzies are in force.

The weekend was quiet but I did entertain the IT guy for dinner together with Juliana who has moved into the bishop’s house. Marriage is on the agenda for both of them so in this culture arranging meetings like this is par for the course (and it was suggested I might facilitate this).She came to take a job and the bishop has offered her a spare room. He is her Godfather (not in the mafioso sense).

Nguti and Juliana after dinner

I have also been trying to get the MU Hostel finalised and visited there a few times. The staff has decided to replace the roof with funds left over from donations before COVID which are still in Australia. This involves getting fundis to quote the work. There was more money than anticipated so apart from the roof, some painting and other work will improve this hostel no end and make it much more pleasant for the twenty plus girls who live there.

A new matron started and is a fascinating woman. Disabled since birth, she trained as an pastor and was someone I saw ordained last August. I gave her a goat, purchased after the service which was part of the offering. She told me she raised him until he was big enough to sell then bought a amle and female kid with the proceeds and banana plants to start a garden. Two days later when I visited again here she was with her treadle sewing machine, telling me she was a tailor previously. She preached at the Wednesday afternoon service and has a big booming voice. Heard her again in the cathedral Sunday and she is good in presentation and ceertainly appreciated by congregants.

Not your average Anglican pastor.
Footings down all dug by hand in two days

Women are equally employed and work probably harder than the guys. That’s 20kgs of dirt

An overnight to Bunda to arrange two meetings on Friday including a video conference to Australia with the principal of the Bible college to discuss IT in theological education and contributing to a workshop for bookkeepers working in all institutions. The surprise there was that what was to be a workshop for Bunda only turned into a whole diocese workshop with over 25 there. Nickson, the Bunda accountant did an amazing presentation (all in Swahili) but was confident, well organised and had good material.

And that is the fortnight.

Starting Out Week 2

An update on week 2 in Tanzania

View post to subscribe to site newsletter.

Easter Monday being a public holiday saw the bishop and I returning from his village where we had spent the previus evening. A separate blog is coming.

Tuesday at the office was spent still getting my head around everything. My meeting with Arthur on Thursday had left me thinking about a young woman who he had lined up for studying at the local sewing centre here in Musoma run by Mother’s Union. Anglican Aid had previously supported the renovations at their hostel and provided equipment including machines for the classes. I had on an earlier visit proposed they relocate from the small room they were in to a vacant room elsewhere to accommodate all the girls This actually happened in front of my eyes on the day. It seems many here are happy to take advice when given for what was obvious to me. It seems a nudge helped them to see that there was a better option.

Glen and Dominique and their three kids worked and lived here for over ten years until COVID struck. They packed up and left the country as did most westerners at short notice. They were back to say goodbye to many they worked with over the time here (Glen was principal of the local Anglican Primary School), pack up their remaining goods and give their kids and themselves time to close this part of their lives. A formal farewell was held for them on Wednesday, separate from the farewell the previous week by the school staff.

The farewell was held in a covered area near the hostel and kitchen which is where many meetings are held in this climate. There were a number of speakers before the bishop spoke in glowing terms of the service the family had renderd to the church and how Glen hasd raised the standards at the primary school where he was principal. He brought professionalism and diligence and modelled leadership that teaching staff had rarely seen. Glen was quite emotional in his response. Big thing saying farewell to a part of your life you have invested in for so many years. CMS, his sending agency are to be commended for faciliatting this return visit.

Compassion International is big in Tanzania. I have been to countless churches and heard the staggering numbers of kids supported by them. In most churches Compassion is the biggest program operating. In Musoma there are about nine Compassion Programs, each operating with over 200 kids, a manager, social worker and accountant. That’s over 2,000 kids in this town/city alone. This week they were running a conference for the Lake region here in Musoma so the bishop was attending that Wednesday and Thursday. So dinner was at the conference centre down the road from where he lives. We had dinner with the two bishops from nearby dioceses and it was also an opportunity to meet staff from other churches in this region.

Dinner with Mwita and Musa was great. I know both of them from my time at Anglican Aid and both are fine men. We chatted over old times and I learned a lot about the Anglican Church in Tanzania as Mwita was Provincial Secretary prior to becoming a bishop. It was a late night, lakeside in a beautiful location. The resort is basic and needs funds spent on it but cheap. Food here is excellent.

Tilapia was the order of the day for all four of us

Grace didn’t make it t the Compassion program as a child. She is a young woman whose education was disrupted by her father’s death. Arthur had told me the previous week about how the tailoring centre here and Bunda changed lives dramatically of girls unable to continue to secondary education because they did not pass the national exams or due to family finances. He gave examples of how parents prefer their daughters to attend the church program as opposed to the government vocational centres where girls from villages fend for themselves in towns and cities. The Mothers’ Union here provides a hostel with a matron so village girls are not without support.

Grace was due to start at the sewing centre in February, one of four scholarship recipients but was responsible for providing a uniform and some other basic things like mosquito nets and food. Up to the last days her family was not even able to raise $12 to contribute so did not start. After pondering this over Easter I told Arthur I would cover her costs for the scholarship. He was taken back as he only mentioned her as an example of girls whose lives have little future if they cannot get some sort of training.

Next day Arthur walked in to my office with Grace. He and some of his staff decided to support the additional money she needed for the add ons and her mother agreed to provide food monthly (girls cook for themselves to keep costs down). Grace’s appearance tells you all you need to know about village life. At 25 years old she looks much younger than her years. She is undernourished. She left school in form 1 aged 18 years old after her father died (that sentence tells you a lot about educational opportunities in Tanzania). While education is “free” the additional costs result in many not continuing as students must supply uniforms, books and materials. On Easter Sunday I met a primary school teacher who has a 173 kids in her class – and she was smiling! Two friends of Grace from nearby villages were in the office with her having collected her from the bus station. They have had two months in town and will help her settle in.

Martha is the secretary of Mothers’ Union in Mara, having taken over after the untimely death last year of Dorothy apparently due to diabetes. She is an ordained minister who serves at the cathedral on Sundays. I was able to give her my old laptop (2017) which I replaced last year for MU use. As I spoke to her and Arthur apologising for its age, Arthur told me this was the most modern laptop in the diocese. When I saw his I realised what he meant, still running windows 7 on a 4kg laptop which looks about 10-12 years old. Martha is new to computing so will as Arthur suggested enrol for an hour a day in the basic computer class next door at the vocational training centre.

Friday was a meeting with the manager of Buhemba Rural Agricultural Centre (BRAC). BRAC is owned by the diocese and comprises 1,000 acres of land which includes a training college on it as a separate entity, providing diplomas in Community Development. It is a huge asset which is not realising its potential. Annarose retired in 2021 as District Commissioner for the area and was offered the role of manager of BRAC. In its heyday in the 1980s it boasted a dairy that provided over 1,000 litres of milk daily and cropped hundreds of acres which provided income to the church. Following the departure of the missionaries who helped establish it, it has failed to maintain the momentum of the early days.

Annarose has a big job and I have been asked to assist her with plans to get this farm functioning and helping her with a strategic plan. It has several business units – cropping beans, sunflower and maize, honey production, sunflower oil, cattle grazing and actually producing sunflower oil for markets. I have previously been to BRAC twice and the potential is hge. It has an underground water tank of 1 million litres and a large reservoir. Both need work to drought proof cropping.

In working through the issues, mortification set in when we spoke about finances and accounting practices and I was told the CPA there is still using books (as in paper) to keep accounts. In discussing this with Arthur who by this time had joined the meeting this is common across the diocese. Another task to look at. Reports are prepared in excel. Any accountants out there reading this who would be interested in a voluntary job?

The weekend came and went quickly. Lunch was planned at Rehema Cafe Saturday where the three English GOMAD volunteers were lunching and a couple, Roman and Rebecca who had been here since 2015 but are now in Rwanda serving with Wycliffe Bible Translators as they cannot get residency permits again. A separate blog at some time about their work which translates oral languages into written form using the Bible as the subject.

The bishop was teaching in the afternoon after morning baptisms at the cathedral so I went shopping to the markets after seeing what the GOMAD people had bought. I came back with Merrell runners for TZS 35,000 ($22) and almost new. The markets get clothes imported from USA, Canada and elsewhere and resell thse. It is huge. The shoes I bought were almost new.

I was going to write about the work day routines and diet but will leave that for next week.